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Communicating With Extremely Difficult People
A guide for hard conversations, covering six core principles (checking your own state, saying less, not matching their energy, naming it plainly, watching for the twist, and giving yourself permission to leave), plus a full section on communicating with someone who holds authority over you, where the usual moves don't apply the same way. Includes reflection questions to prepare for a specific hard conversation ahead of time.
A guide for hard conversations, covering six core principles (checking your own state, saying less, not matching their energy, naming it plainly, watching for the twist, and giving yourself permission to leave), plus a full section on communicating with someone who holds authority over you, where the usual moves don't apply the same way. Includes reflection questions to prepare for a specific hard conversation ahead of time.
